Refund Policy

Refunds are handled based on project stage, work completed and the agreed scope.

Before work starts

A refund may be requested before design, development, setup or procurement work begins.

After work starts

Partial refunds may be considered after deducting completed work, third-party costs, domain fees, hosting fees, plugin fees and administrative costs.

Completed work

Completed and delivered digital work is generally not refundable because it is custom-built for the client.

Cancellations

Cancellation requests must be sent by email with invoice details and project name.

Contact

Refund requests can be sent to betrronixxdigital@gmail.com.